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 Unable To Login - Redirect Loop |
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 Jun 4 2009, 11:14 PM
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#1
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Advanced Member  Group: OpenX Staff Posts: 89 Joined: 2-June 08 From: Pasadena, CA Member No.: 21,597  |
Hi everyone,
The redirect loop bug on login is currently being worked on by the developers. We deleted the old thread on this topic because there's a potential security issue that was highlighted there. Thanks for bringing it to our attention Bob - yes it looks like we'll be fixing that one for you  Because of the security concerns any other posts about the redirect loop on login will be deleted. We're aware of it and we'll have a fix soon. Thanks! Stephan |
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Dec 2 2009, 09:44 PM
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#2
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Beginner  Group: Members Posts: 4 Joined: 2-December 09 Member No.: 74,381 |
Does this cover the issue Im seeing when I log in. I am getting a
" An error occurred while accessing the database Due to a problem with the database OpenX couldn't retrieve or store data. " thanks! |
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Dec 2 2009, 09:47 PM
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#3
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Beginner Group: Members Posts: 4 Joined: 2-December 09 Member No.: 74,381 |
some of my ads are down but that I can fix! Please help me get logged back in !
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Dec 20 2009, 07:52 PM
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#4
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Beginner Group: Members Posts: 1 Joined: 5-March 08 Member No.: 20,475 |
QUOTE (stephanc @ Jun 4 2009, 11:14 PM)  Hi everyone, The redirect loop bug on login is currently being worked on by the developers. We deleted the old thread on this topic because there's a potential security issue that was highlighted there. Thanks for bringing it to our attention Bob - yes it looks like we'll be fixing that one for you  Because of the security concerns any other posts about the redirect loop on login will be deleted. We're aware of it and we'll have a fix soon. Thanks! Stephan I am having this exact issue and I've tried every browser to get around this, but I can't login. How can I get into my account?!?! |
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Dec 23 2009, 07:26 PM
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#5
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Beginner Group: Members Posts: 2 Joined: 23-December 09 Member No.: 79,311 |
same problem here....I cannot log in due to a redirect loop...
Now when I try to click "log in" on the home page, i wait endlessly... - Bill |
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Dec 29 2009, 08:17 PM
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#6
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Beginner Group: Members Posts: 1 Joined: 29-December 09 Member No.: 80,371 |
Same problem here. Cannot login.
The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. |
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Dec 30 2009, 07:34 AM
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#7
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Beginner Group: Members Posts: 1 Joined: 30-December 09 Member No.: 80,501 |
Me 2!
What's going on with this? |
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Jan 5 2010, 02:15 PM
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#8
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Beginner Group: Members Posts: 6 Joined: 1-November 09 Member No.: 64,891 |
QUOTE (Zilvia @ Dec 29 2009, 09:17 PM) Same problem here. Cannot login. The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. Yesterday we received the new account details or OpenX hosted. We have the same identical problem and it seems that nobody received any reply from openX staff since lots of time... |
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Jan 6 2010, 08:05 PM
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#9
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Beginner Group: Members Posts: 1 Joined: 6-January 10 Member No.: 82,131 |
Hello,
I have the same problem with login. It`s just impossible to login. Can any one help me? Thanks in advance, Rali |
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Jan 7 2010, 05:22 PM
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#10
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Beginner Group: Members Posts: 6 Joined: 1-November 09 Member No.: 64,891 |
QUOTE (treenet @ Jan 5 2010, 03:15 PM) QUOTE (Zilvia @ Dec 29 2009, 09:17 PM) Same problem here. Cannot login. The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. Yesterday we received the new account details or OpenX hosted. We have the same identical problem and it seems that nobody received any reply from openX staff since lots of time... we opened a ticket writing to info@openx.org and they solved the problem in 24 hours. THank you. |
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Jan 13 2010, 07:08 PM
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#11
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Beginner Group: Members Posts: 1 Joined: 13-January 10 Member No.: 84,121 |
Same problem here.
I don't know if you are already solving it but I've been trying to login for several days and I still can't do it. Best Regards, Thanks |
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Jan 13 2010, 08:47 PM
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#12
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Beginner Group: Members Posts: 1 Joined: 13-January 10 Member No.: 84,161 |
This thread is 7 months old, yet I don't see any resolution posted. I newly signed up for an account and am having the same problem.
Is there any reason for this and when will it be resolved? Other usesr: Is this level of support indicative of the company? This is a terrible first experience to see how many people here were affected and no replies from the company--I don't suspect we'll be signing up for the enterprise version. |
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Jan 15 2010, 09:22 PM
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#13
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 Beginner Group: Members Posts: 2 Joined: 15-January 10 From: Johannesburg, South Africa Member No.: 84,751 |
QUOTE (caseyr @ Jan 13 2010, 09:47 PM) This thread is 7 months old, yet I don't see any resolution posted. I newly signed up for an account and am having the same problem. Is there any reason for this and when will it be resolved? Other usesr: Is this level of support indicative of the company? This is a terrible first experience to see how many people here were affected and no replies from the company--I don't suspect we'll be signing up for the enterprise version. I registered two days ago, my stringent security on my mail server delayed my invitation and then my acceptance emails. I had the same problem described above, contacted Support (not realising there was a forum) and it was resolved for me within an acceptable time. I think the service is pretty damn good. |
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Jan 21 2010, 01:41 AM
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#14
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Beginner Group: Members Posts: 2 Joined: 17-January 10 Member No.: 84,911 |
QUOTE (stevenjm @ Jan 15 2010, 09:22 PM) I think the service is pretty damn good. I hope that was sarcasm. A seven month old bug that is being presented to each new user as their first bug (well, in my case the second bug as the sign up form was broken until somebody came in during business hours and reset it). Got my invite, and now that logon loop. Is that REALLY the first impression OpenX is happy with? If not, why is nothing visible being done about it? (for example, a work-around woud be to send a copy of each invite to support so they can do whatever fix has to be asked for, automatically for each customer. With the support load that creates, it might actually result in the problem being fixed!). I'll be back when logons work. Might be another 7 months I assume. |
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 Jan 26 2010, 07:27 PM
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#15
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Beginner Group: Members Posts: 6 Joined: 3-January 10 Member No.: 81,311 |
I am desparaged to see this. I was excited when I found this service but I can't log in! I can only log into the forums. I will send an email to info@openx.org as suggested above becuase the ticket I sent on Jan. 16 (below) has NEVER recieved a response. There should be some reponse in this thread from admin about the problem.
dateSat, Jan 16, 2010 at 11:13 PM subject[ticket.openx.org #15461] AutoReply: Re: OpenX SSO password reset hide details Jan 16 (10 days ago) Thank you for contacting hello@openx.org. In order to strengthen the OpenX support community please submit all of OpenX Hosted Ad Server related questions to our OpenX Hosted Forum (http://forum.openx.org/index.php?showforum=78) or search our OpenX Hosted Documentation (http://www.openx.org/docs/hosted-docs-index). For all other requests we will get back to you shortly. This message has been automatically generated in response to the creation of a trouble ticket regarding: "Re: OpenX SSO password reset", a summary of which appears below. There is no need to reply to this message right now. Your ticket has been assigned an ID of [ticket.openx.org #15461]. Please include the string: [ticket.openx.org #15461] in the subject line of all future correspondence about this issue. To do so, you may reply to this message. Sincerely, The OpenX Team |
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