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 Can't Save Advertiser / New Campaigns / New Banners |
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 Nov 5 2009, 12:32 PM
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#1
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Beginner  Group: Members Posts: 2 Joined: 5-November 09 Member No.: 65,951  |
After filling out details to ad a new advertiser and pushing the save button the advertiser is not saved.
Same goes for adding new campaigns to existing advertisers and banners. I guess something is not quite OK with the hosted version right now? |
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Nov 6 2009, 09:39 AM
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#2
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Mentor  Group: OpenX Support Posts: 7,430 Joined: 17-June 08 From: Poznan, Poland Member No.: 21,806 |
Hi gertdam,
Welcome to the OpenX community forums! This problem may occur when the OpenX Hosted servers are being overloaded. You may want to try again later when the high traffic is reduced. |
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Nov 6 2009, 04:19 PM
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#3
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Member Group: Members Posts: 24 Joined: 18-August 09 Member No.: 34,571 |
We're encountering this issue too. It happens all hours of the day all days of the week. It happens while creating advertisers, campaigns and banners. Clicking the save button doesn't do anything. Occasionally we'll come back to find to that all the attempts actually worked and we have multiple versions of the same advertiser/campaign/banner.
This is a serious problem that we deal with every day. |
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Nov 7 2009, 09:44 PM
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#4
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Member Group: Members Posts: 12 Joined: 7-October 09 From: Germany Member No.: 56,021 |
Yes, I've already got used to it. Whenever I save an edit and there is no visible change, I simply wait a few minutes and reload the page.
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Nov 10 2009, 04:38 PM
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#5
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Member Group: Members Posts: 24 Joined: 18-August 09 Member No.: 34,571 |
But we shouldn't have to get used to it. When we press the button marked save we should know that its going to work. There shouldn't be any guesswork in this process.
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Nov 11 2009, 11:31 AM
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#6
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Member Group: Members Posts: 12 Joined: 11-December 08 Member No.: 24,670 |
This is very frustrating - but at least I know now it is not something I am doing wrong.
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