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> Basic Information Page Has Gone Blank?
Warshaw
post Aug 22 2011, 01:51 AM
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Under inventory, banners on one of them, all Basic information is gone the ad I had running in the Create an HTML banner - banner code is showing on that page, but nothing else, all the boxes everything is gone? This is on openx site not on my server, I can't change the ad, no boxes to change anything in??
Thanks
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rakshan
post Aug 22 2011, 02:07 AM
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QUOTE (Warshaw @ Aug 22 2011, 01:51 AM) *
Under inventory, banners on one of them, all Basic information is gone the ad I had running in the Create an HTML banner - banner code is showing on that page, but nothing else, all the boxes everything is gone? This is on openx site not on my server, I can't change the ad, no boxes to change anything in??
Thanks


whatever html code you put in that banner broke the page. You'll have to recreate the banner and remember not to paste the bad code (like a closing </html> tag or </body> etc)
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Warshaw
post Aug 22 2011, 03:37 AM
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How do I recreate the banner? I hope it will keep the same code on all the pages from the one that is broken, they are static and there are thousands that if it changed the code I would have to recode? Thanks!!

QUOTE (rakshan @ Aug 22 2011, 02:07 AM) *
QUOTE (Warshaw @ Aug 22 2011, 01:51 AM) *
Under inventory, banners on one of them, all Basic information is gone the ad I had running in the Create an HTML banner - banner code is showing on that page, but nothing else, all the boxes everything is gone? This is on openx site not on my server, I can't change the ad, no boxes to change anything in??
Thanks


whatever html code you put in that banner broke the page. You'll have to recreate the banner and remember not to paste the bad code (like a closing </html> tag or </body> etc)

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rakshan
post Aug 22 2011, 05:08 AM
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QUOTE (Warshaw @ Aug 22 2011, 04:37 AM) *
How do I recreate the banner? I hope it will keep the same code on all the pages from the one that is broken, they are static and there are thousands that if it changed the code I would have to recode? Thanks!!


You just create a fresh html banner.
Also, make sure you delete the old banner (from the banners page under campaigns), or it will continue to serve and break the websites it gets served on.

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Warshaw
post Aug 22 2011, 05:14 AM
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QUOTE (rakshan @ Aug 22 2011, 05:08 AM) *
QUOTE (Warshaw @ Aug 22 2011, 04:37 AM) *
How do I recreate the banner? I hope it will keep the same code on all the pages from the one that is broken, they are static and there are thousands that if it changed the code I would have to recode? Thanks!!


You just create a fresh html banner.
Also, make sure you delete the old banner (from the banners page under campaigns), or it will continue to serve and break the websites it gets served on.


I guess I didn't word that right, can I make it so it uses the same code I already have in place on my static web pages? There are thousands of pages and I don't want to have to put new code on all of them?
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rakshan
post Aug 22 2011, 07:39 AM
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QUOTE (Warshaw @ Aug 22 2011, 06:14 AM) *
I guess I didn't word that right, can I make it so it uses the same code I already have in place on my static web pages? There are thousands of pages and I don't want to have to put new code on all of them?


If you used a zone invocation code, then yes, just unhook the older banner from that zone and add this new banner. You dont have to paste new code anywhere.

If you used a direct-selection invocation code, perhaps it wont work (sorry, i dont use these ever), but since you are replacing the banner in the same campaign, it might.
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