Eyeblaster Banner Not Showing Up, Eyeblaster banner not showing up when it's type is set to html Options

[JohnIlogic]

Hi guys,

I am having some trouble with a few banners I am trying to display on one of our sites, they are rich media banners served by eyeblaster, when I add the banners into the system, they show correctly in the backend of openx when editing the banner, when I go check on the site, they do not load up at all, when I use my Chrome developers tools to check wether or not the tags are present, i am unable to find them.

The banners are linked to the correct zones, are active, and I have used the correct method for adding them into the system, as specified by eyeblaster, yet when I load a local flash banner to the webserver, it shows up correctly, it only seems to break when I set the banner type to html.

My method for uploading the banner is as follows,

1. Once I have chosen to add a banner, I set the banner type to "html".
2. I enter the name of the banner.
3. I paste in the tags I get from eyeblaster.
4. I set the banners height and width.
5. I set the weight to 15.
6. I then click save.
7. After the banner has been added, I check that it has been linked to the correct zones.

After following those exact steps, as specified by eyeblaster, I can see the banner preview in the back end, but when I check to see if the banner has loaded into the site, it does not display at all, I have removed all other banners, leaving only the one banner linked to the specific zone, and still it never displays the banner in the zone.

Any ideas on what could be causing that?

[rakshan]

Use firebug in firefox to see what call is going out (ajs.php or spcjs.php or afr.php) and see the response of the call.
I've used eyeblaster ads before in openx. Apart from some 3rd party clicktracking issues (they bundle their multiple flash clicks), things were ok.