Calendar
Members
Search
Help
RSS Feed 
 Banner Won't Load To Banner Properties (banners) Page |
  |
 Apr 12 2012, 01:01 PM
Post
#1
|
|
|
Advanced Member  Group: Members Posts: 38 Joined: 30-June 09 Member No.: 28,992  |
Is anyone else having this problem...
I have set up a new campaign for an advertiser. When I go to add a new banner, in 'Banner Properties' in Banners, I use the Choose File button to 'Select the image you want to use for this banner', it allows me to select a file as normal, I then add the destination url and the Target as normal, but after I click Save Changes, I see that the file has disappeared. I have tried different banners so I know its not a bug with the banner. I have deleted the Advertiser and started again so I know its not that either. Anyone else having this problem? or can anyone suggest a solution please? Thanks |
 |
 
|
|
Apr 12 2012, 03:53 PM
Post
#2
|
|
|
Beginner Group: Members Posts: 3 Joined: 25-January 11 Member No.: 158,851 |
same problem here
|
|
|
|
|
Apr 12 2012, 07:31 PM
Post
#3
|
|
|
Beginner Group: Members Posts: 2 Joined: 22-October 10 Member No.: 146,411 |
I am also experiencing this issue. Glad I'm not alone, but hoping it will be fixed soon.
|
|
|
|
|
Apr 13 2012, 03:55 AM
Post
#4
|
|
|
Advanced Member Group: Members Posts: 92 Joined: 18-July 11 Member No.: 168,997 |
QUOTE (rachelKnowledge @ Apr 12 2012, 01:01 PM)  Is anyone else having this problem... I have set up a new campaign for an advertiser. When I go to add a new banner, in 'Banner Properties' in Banners, I use the Choose File button to 'Select the image you want to use for this banner', it allows me to select a file as normal, I then add the destination url and the Target as normal, but after I click Save Changes, I see that the file has disappeared. I have tried different banners so I know its not a bug with the banner. I have deleted the Advertiser and started again so I know its not that either. Anyone else having this problem? or can anyone suggest a solution please? Thanks Hi there, Look at the "image storage path" for openx adserver is correct, from http://yourdomain.com/www/admin/account-se...ner-storage.php url. If its correct then might be problem with file permissions. You have to set read/write permission to "/www/images" folder. Try to set 0755 permissions or else 0777 permission. This will give solution for uploading the banners. Otherwise set correct image storage path from administrator configuration section. |
|
|
|
|
Apr 13 2012, 11:53 AM
Post
#5
|
|
|
Advanced Member Group: Members Posts: 38 Joined: 30-June 09 Member No.: 28,992 |
QUOTE (openxmodules @ Apr 13 2012, 04:55 AM) QUOTE (rachelKnowledge @ Apr 12 2012, 01:01 PM) Is anyone else having this problem... I have set up a new campaign for an advertiser. When I go to add a new banner, in 'Banner Properties' in Banners, I use the Choose File button to 'Select the image you want to use for this banner', it allows me to select a file as normal, I then add the destination url and the Target as normal, but after I click Save Changes, I see that the file has disappeared. I have tried different banners so I know its not a bug with the banner. I have deleted the Advertiser and started again so I know its not that either. Anyone else having this problem? or can anyone suggest a solution please? Thanks Hi there, Look at the "image storage path" for openx adserver is correct, from http://yourdomain.com/www/admin/account-se...ner-storage.php url. If its correct then might be problem with file permissions. You have to set read/write permission to "/www/images" folder. Try to set 0755 permissions or else 0777 permission. This will give solution for uploading the banners. Otherwise set correct image storage path from administrator configuration section. Hi Thanks for the reply. Our banners are hosted on OpenX not our side, so I'm guessing this won't apply? Thanks, I appreciate your help  Rachel |
|
|
|
|
Apr 13 2012, 12:03 PM
Post
#6
|
|
|
Beginner Group: Members Posts: 5 Joined: 16-February 09 Member No.: 25,876 |
Same problem. Please Help!!!
|
|
|
|
|
Apr 13 2012, 05:01 PM
Post
#7
|
|
|
Beginner Group: Members Posts: 2 Joined: 22-October 10 Member No.: 146,411 |
I found a work around in another forum that seems to work. Try hosting the image somewhere else then use the "URL - Link to an external banner option" then copy & paste the URL there. I've done this and it is working. Another step that is a hassle, but it works for now.
|
|
|
|
|
Apr 14 2012, 07:01 AM
Post
#8
|
|
|
Advanced Member Group: Members Posts: 38 Joined: 30-June 09 Member No.: 28,992 |
QUOTE (Travel Juneau @ Apr 13 2012, 06:01 PM) I found a work around in another forum that seems to work. Try hosting the image somewhere else then use the "URL - Link to an external banner option" then copy & paste the URL there. I've done this and it is working. Another step that is a hassle, but it works for now. Seems to be working now, try again. |
|
|
|
|